Terms and conditions
Placing an Order
Shop 24 hours aday, 7 days a week at Daniel Hertz.com. You’ll receive a notification within 2 hours after the order is confirmed and when it ships.
Your credit card is charged at the time of checkout, the charges will include the full purchase amount, including taxes.
All merchandise purchases are subject to sales tax in accordance with the current state and local tax rates for the shipping/delivery destination. Estimated Sales Tax is calculated at the time of purchase and is generally based on the total selling price of each item, which, depending on local and state laws, may include discounts and shipping and processing charges. To the extent any of the factors affecting the calculation of sales tax change between the time you place an order and the time your credit card is charged, the amount appearing on your order as Estimated Tax may differ from the sales taxes ultimately charged.
The size and weight of your online purchase are factors that help us determine the most efficient delivery method. Typically we will deliver using DHL, Ocean & Air Freigth, USPS, UPS or FedEx. For larger items, we will use LTL freight.
Delivery of Your Purchase
For a damage issue with Standard Shipping, contact Customer Care at support@Daniel Hertz.com for parts and service. All damaged products must be reported
within 72 hours of delivery. Items that are refused will be covered by our Return Policy.
Change or Cancellation
As soon as your order is placed, our fulfillment process goes into motion for you. To change or cancel an order, please follow the steps listed below. The sooner we receive a request, the faster we can revise your order. Please get in touch with Customer Care at support@Daniel Hertz.com You will receive an email confirming the canceled order or items of a canceled order. If the product has already shipped, you may return it under our Return Policy.
Daniel Hertz takes great pride in the products we sell and it is important to us that you are happy with your purchase. You have 30 days from the date of purchase to return a product. If you are not satisfied and want to make a return, please follow these guidelines so we can better assist you. If your Standard Shipping item arrives damaged or is not the product you need, please create a return on our site or contact customer service. To report delivery damage or make a return, use our easy online return process or contact Customer Care at support@DanielHertz.com
In order to receive the full amount of the refund described in this Return Policy, all item(s) must be: (1) in new/unused condition and (2) returned with all accessories and parts and securely packed in all original or equivalent packaging Clearance Items are final sale items and cannot be returned unless
they are delivered damaged.
The returned item(s) are inspected immediately upon receipt. Any appropriate exchanges, credits and refunds will be issued for the purchase price of the returned item(s); taxes are refunded in accordance with applicable state law. With the exception of refunds for damaged or defective merchandise, shipping, delivery, and handling charges are non-refundable, and return shipping or pickup fees may apply. Refunds are made based on the payment method used at the time of purchase. Please allow 7–10 business days following receipt of the returned item(s) for any credit or refund to display on your credit card statement.